Engineering Trust in Every Incident.
OnCallKit provides MSPs with a high-fidelity alerting, scheduling, and escalation ecosystem. Stop the noise, start the resolution.
Engineered for Precision
Three pillars of the OnCallKit architecture designed for zero-latency operations.
Smart Alerting
Filter the noise with intelligent alert suppression and deduplication. Only wake up when it matters.
- check_circle Email-first ingestion
- check_circle Smart deduplication
Visual Scheduling
Complex rotations made simple. Overrides, holiday planning, and timezone-aware coverage.
- check_circle Rotation logic
- check_circle Override & vacation support
Dynamic Escalation
Never let an alert go stale. Custom escalation chains that react to severity in real-time.
- check_circle Timed step policies
- check_circle Manager overrides
Average reduction in MTTR for MSP partners using OnCallKit.
Vigilance as a Service.
We built OnCallKit because typical alerting tools were too noisy for MSP workflows. We focus on high-fidelity data, ensuring your engineers only get paged for critical issues.
Instant Onboarding
Connect your email sources and start routing alerts in minutes.
Three Steps to Operational Calm
Integrate
Connect your email sources, monitoring tools, or any webhook-enabled service.
Orchestrate
Build rotation schedules and escalation logic with our visual tools.
Optimize
Analyze response times and reduce alert fatigue with practical reporting.
Simple, Predictable Pricing
14-day free trial. No contract. Cancel anytime.
Small Team
Up to 5 users
- check Unlimited Alerting
- check 2 Escalation Policies
- check Email & Push Notifications
Growth
Up to 20 users
- check Voice Call Notifications
- check Advanced Schedule Overrides
- check PSA Tool Integration
- check Multi-team Scheduling
Enterprise
Unlimited power
- check SSO / SAML
- check Dedicated Success Manager
- check White-labeled Alerts
- check Custom API Limits
Built by Engineers, for Engineers.
“OnCallKit changed our overnight shift morale. The alert grouping is miles ahead of anything we've used before.”
“The visual schedule builder is so intuitive. We reduced our scheduling overhead by 4 hours per week.”
Ready for a quieter inbox?
Join hundreds of MSPs that trust OnCallKit to manage their critical infrastructure rotations.